“Moving to tabs was the third time we’ve changed booking systems at St Ives Holidays and it was by far the easiest and most painless. The porting of all our old data into tabs was extensive and accurate leaving us very little to set up. We were given a test version of our data a few months before we went live and used this to understand the system and train our staff which meant we could go live with confidence. During the whole period, both the project management and support were excellent and very fast at responding to our questions.”
Barry Hall, Director Lanhams Ltd (Trading as St Ives Holidays)
“Just a very quick thank you to everyone at tabs. The team has been absolutely fantastic. The installation schedule was incredibly challenging due to the development of a new website alongside it, but I needn't have been concerned. Any questions were addressed promptly and professionally, making the process the most painless I have experienced. The tabs API has been instrumental in improving our web services and the intuitive nature of the tabs reservation software itself has meant that we have been able to streamline a lot of our efforts whilst adding value to our overall communication with property owners and guests alike.”
Christian Done, Director, Powells Cottage Holidays
“We have been letting holiday cottages since the early 1980s and having used various booking systems over the years needed an up to date modern booking system in 2011. The TABS system was reviewed with 2 others and came out tops for ease of use, functionality, approachability of the tech’ staff and also install/running cost.
Four years on and looking back, I can fully endorse the professional approach for the installation in November 2011. This went more smoothly than I could have hoped for with an effective, seamless change over and import of all previous data.
Since then the program has proved itself in providing not only an easy to use platform for basic booking management, but also vastly improved data capture and transfer of this to assist all facets of modern marketing.
Throughout this time there have been regular upgrades to improve the platform and any problems (very few and mostly caused by user error!) have been quickly dealt with by an excellent support system, including very approachable and supportive staff who are prepared to use plain English to explain any problems.
If you would like a verbal reference, then feel free to contact us to verify our foregoing recommendation.”
Discover Scotland (Self Catering cottages) Ltd
“Moving over to a new system is always a worry but you guys have made it a pleasure and you have demonstrated that you are flexible, considerate and very professional.”
“We have been using tabs since 2010 and are very happy with what it does and the support and advice we receive from the tabs team. We have been able to streamline our business processes and focus ourselves on the important tasks for a holiday cottage agency – getting more bookings and adding more cottages!
The reporting and marketing information within tabs are far superior to the system we had previously and I wouldn't hesitate to recommend the software to any cottage agency.”
“We have been using tabs for the past 6 years and from the word go, it has worked really well for everyone in the office; we find it quick and efficient, practical and easy for all members of staff to be able to use.
The Support Staff are always helpful and we have regular up-dates to the system – often for things we have asked for.”
Brecon Beacons Holiday Cottages
“A fantastic system that does so much more than managing bookings. The ability to attribute marketing costs to actual sales as well as run mailshot campaigns makes tabs an invaluable tool.”
“We at Lakelovers have been acting as holiday letting and management agents for over 30 years now and since we installed the tabs system to our company we have been highly delighted. We knew a system written and managed by another holiday letting agency would be useful, yet did not appreciate the distinct amount of advantages we would benefit from. The system has increased our efficiency in all departments and after a year of using the systems we are still finding new areas of this package which help our business. The integration to our website and on-line bookings has been fabulous. The support team at tabs are not only extremely efficient but helpful in every way. A company who sets up a computer package and helps run your business is essential and the knowledge the Carlton Software team bring with them is far more than professional and helpful - nothing short of excellent.”
Paul Liddell, Managing Director, Lakelovers